Delivery & Returns
Shipping & Returns
Fast, reliable delivery across Kenya and a hassle-free returns process if you need it.
Delivery Zones & Timelines
Nairobi CBD & Westlands
Free on orders above KSH 5,000
Time
1–2 business days
Fee
KSH 200
Nairobi Suburbs
Free on orders above KSH 8,000
Time
2–3 business days
Fee
KSH 350
Mombasa & Kisumu
Time
3–5 business days
Fee
KSH 500
Nakuru, Eldoret & Thika
Time
3–5 business days
Fee
KSH 450
Other Towns (upcountry)
Via courier (G4S / Wells Fargo)
Time
5–7 business days
Fee
KSH 600
Same-Day (Nairobi only)
Order before 12:00 noon on WhatsApp
Time
Within 4–6 hours
Fee
KSH 500
How to Order & Pay
Browse & Select
Pick your item on our website and tap "Order on WhatsApp".
Confirm on WhatsApp
Our team will confirm availability, size, and delivery details with you.
Make Payment
Pay via M-Pesa, bank transfer, or cash on delivery (Nairobi only).
We Deliver
Your order is packed and dispatched within 24 hours of confirmed payment.
Payment Methods
Returns & Exchanges
We accept returns within 7 days of delivery. Items must be unworn, unwashed, in original condition with all tags attached.
To start a return, simply WhatsApp us with your order number and reason. We'll guide you through the process.
Defective or wrong item received we cover return shipping
Exchange for a different size or colour (subject to availability)
Sale / clearance items final sale, no returns
Items worn, washed, or with tags removed
Custom or personalised orders
Items returned after 7 days of delivery
Need help with your order?
Our team is available Mon–Sat, 8am–8pm EAT.